Documented processes, task runs or AI-assisted tasks: which can you license?

You can license how your company works in three forms: documented processes, recorded task runs, or AI-assisted tasks. Most companies fit at least one. Which one fits you depends on your industry and on how your teams already work, and we settle it with you case by case on a call, not on a form.

Documented processes

This is the lightest form. You already have written procedures, playbooks, checklists or runbooks that say how a task is done. A lab learns the order of steps, the checks and the exceptions.

It suits companies with mature processes and a habit of writing things down. A finance team with a month-end close checklist, a services firm with a client onboarding playbook and an operations team with a standard operating procedure for each site all qualify.

The weak spot is the gap between the page and the practice. A procedure says what should happen. Labs also want to see what does happen, which is why the next two forms exist.

Recorded task runs

Here your staff do a real task and the steps, inputs, outputs and review notes are captured as it happens. A support ticket from the first message to the fix. A quote built from a customer request. A purchase order checked and approved.

This form shows the real path, including the detours. It suits work that repeats every week and leaves a written trail in your tools: tickets, jobs, estimates, chat or CRM.

It needs more agreement up front. Who takes part, what is captured and when are settled with you first, and your staff agree before any of their work is captured.

AI-assisted tasks

In the third form your staff do a real task with an AI tool, and the prompts, edits and corrections are captured. Labs value this because it shows where an assistant helps, where it fails and where a person had to step in.

It suits teams that already use an assistant in their daily work, or are ready to start. The task stays the same as before. The record of how the person and the tool worked it out together is what the lab learns from.

How to choose

Start with the question of what you already have. If the writing exists, documented processes are the easiest start. If the work happens in your tools and repeats, recorded task runs add the real path. If your teams already work with an assistant, AI-assisted tasks add the most current signal.

You do not have to pick one. A company can license documented processes for one department and recorded task runs for another. Pricing is per organizational workflow, and by department if you prefer, so each part gets its own quote.

What is the same in all three

Nothing is captured until you agree to a quote. Client-held material is left out. Automated tooling removes personal information, trained human reviewers check the result, and you review a sample before anything is accepted. You license your workflows, you do not sell them, so your company keeps them and keeps using them. Licenses are never perpetual.